Manchester Bus Franchising
Project Overview
Operating globally as a collaborative delivery partner, we bring extensive experience in bus franchising for public and private sector clients. Blending strategic planning, best practice knowledge, and bid development, at Crescar, we successfully combine global insights with localised delivery to provide sustainable business growth.
With first-hand experience in delivering complex projects and programmes across the bus and wider public transport sectors, we empower our clients through expert solutions and tailored project delivery. As a full-service strategic management provider, we turn business ambitions into tangible, measurable outcomes.
As Transport for Greater Manchester (TfGM) embarked on a programme to franchise its public bus network, a major private sector bus operator engaged Crescar to support the development of a comprehensive delivery approach. The client sought to position themselves as a capable and competitive bidder, ready to operate under the new franchising model should their bid be successful.

Scope of Work
Crescar was tasked with establishing and managing the overall delivery programme and governance of each workstream. Our scope included:
Network
design
Operations and maintenance strategy
Customer
service
Technology
systems

Our approach
Each workstream was supported by subject matter experts, and we ensured integration across functions, with regular reporting and quality control checkpoints built into the process. Our collaborative, agile approach allowed us to respond to changes quickly while maintaining a clear focus on delivery outcomes.
The results
Crescar’s involvement provided the client with a robust, actionable plan to deliver the franchise service effectively. By the conclusion of our work, the client had a well-structured, thoroughly evidenced programme to present in their franchise bid, successfully positioning them as a capable, ready-to-deliver operator for the city of Manchester.

Contact Us
Empower your business growth with our expert solutions. Contact us today.
Phone
+971 4 568 6377
Email
contact@crescar.com