Singapore Bus Franchising
Project Overview
Operating globally as a collaborative delivery partner, we bring extensive experience in bus franchising for public and private sector clients. Blending strategic planning, best practice knowledge, and bid development, at Crescar, we successfully combine global insights with localised delivery to provide sustainable business growth.
With first-hand experience in delivering complex projects and programmes across the bus and wider public transport sectors, we empower our clients through expert solutions and tailored project delivery. As a full-service strategic management provider, we turn business ambitions into tangible, measurable outcomes.
Working with an international private sector transport operator in Singapore, Crescar was tasked with designing and implementing a complete end-to-end business and operating model. This model was developed in anticipation should the operator be successful in its bid application. The bid application was for operations and maintenance of a segment of Singapore’s public bus network.
Scope of Work
Our scope of work covered multiple key components of the outsourced model, including:
Operations and
network optimisation
Maintenance and
depot planning
Passenger
experience
Technology
and ITS
HR, culture and
people development
Performance regime design and management
Contracts
Commercial
structures
Finance
Our approach
We began by establishing a clear strategy and vision for the programme, incorporating key win themes and unique selling propositions tailored to the client’s bid objectives. A joint management and steering board was established and operated collaboratively with the client throughout the programme, providing oversight and ensuring consistent alignment.
We developed a series of integrated workstreams across all major components of the model. These were incorporated into a detailed project management plan, complete with clearly defined tasks, milestones, and dependencies, which our expert teams managed throughout the delivery of the programme.
For each workstream, we set out clear terms of reference and defined tangible outcomes and deliverables. An experienced programme lead and subject matter expert were assigned to each workstream, responsible not only for the successful delivery of their specific outcomes but also for maintaining alignment with the overall programme strategy and deadlines.
The results
Through a strong ethos of collaboration, rigorous planning, and expert leadership, Crescar successfully delivered a fully integrated operating model designed to meet the specific requirements of the Singapore public transport market. The client was equipped with a comprehensive, competitive, and operationally robust solution to support its bid and future business growth in the region.
Contact Us
Empower your business growth with our expert solutions. Contact us today.
Phone
+971 4 568 6377
Email
contact@crescar.com
